LC Mens Wear – Refund & Return Policy
Effective date: 09 October 2025
At LC Mens Wear, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return items within 30 days of delivery for a refund or exchange.
1. Eligibility for Returns
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Items must be unworn, unused, and in original condition with tags attached.
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Only items purchased from www.lcmenswear.com are eligible.
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Sale items or gift cards are non-refundable.
2. How to Return
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Contact our customer support at support@lcmenswear.com within 30 days of delivery.
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Provide your order number and details of the item(s) you wish to return.
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We will provide a Return Merchandise Authorization (RMA) and instructions.
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Pack the items securely in original packaging and include a copy of your order confirmation.
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Ship the items back to the address provided in the RMA instructions.
3. Shipping Costs
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Returns are customer responsibility, unless the item is faulty or damaged.
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We recommend using a tracked shipping service to ensure your return reaches us safely.
4. Refunds
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Refunds will be processed to your original payment method within 7–14 working days after we receive and inspect your return.
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You will be notified by email once the refund has been issued.
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Shipping charges (if paid) are non-refundable, except for faulty/damaged items.
5. Exchanges
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Exchanges for a different size or colour are subject to availability.
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Contact support@lcmenswear.com for instructions before sending items back.
6. Faulty or Damaged Items
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If your item is faulty, damaged or incorrect, contact us immediately at support@lcmenswear.com.
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We will arrange a replacement or full refund, including return shipping costs.
7. European Consumer Law
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For customers in the UK and EU, this policy complies with Consumer Rights Act 2015 (UK) and EU Consumer Protection Regulations, including the 14-day statutory cooling-off period.
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We offer 30 days to exceed this legal minimum and build confidence.
